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Technical Competencies


Virtual Assistant's Technical Competencies

Virtual Assistant Competencies SWOT

Depending on your field of expertise, a set of knowledge, skills and competencies are associated with your target niche. You may use below list as a reference to determine the technical skills you require to succeed in your Virtual Assistance Business. 

This list is a reference sheet for article What are Virtual Assistant Competencies? Do You Have Them? | VA Training

If you haven't done your SWOT review yet, please read How to Determine VA Training Needs via SWOT Analysis

Referrences : eLance Skills Directory & oDesk.com


Administrative Support

  • Data Entry 
  • Email Response Handling 
  • Transcription 
  • Computer & Internet 
  • Event/Travel Planning
  • General Office 
  • Office Admin 
  • Organizing Skills
  • Personal Assistant Skills 
  • Telephone Handling & Etiquette
  • Time Management Skills
  • Web Research & Information Management Skills
  • Word Processing 
  • Wordperfect 
  • Microsoft Office (Excel, PowerPoint, Outlook, Word)

Finance & Business Management

  • Accounting
  • Accounts Payable 
  • Accounts Receivable
  • Analytics 
  • Bookkeeping 
  • Budgeting & Forecasting 
  • Business Analysis 
  • Business Mathematics 
  • Business Plans 
  • Corporate Strategy 
  • Data Interpretation
  • Data Sufficiency 
  • Financial Analysis 
  • Financial Forecasting
  • Financial Management
  • Financial Reporting
  • Financial Statements 
  • Inventory Management
  • Investment Research
  • Job Costing
  • Lacerte 
  • Management
  • Negotiation 
  • Operations Management 
  • Organizational Behavior
  • Payroll
  • Peachtree
  • Project Management 
  • QuickBooks 
  • Quicken 
  • Six Sigma 
  • Statistics 
  • Strategic Planning 
  • Tax Preparation 
  • TQM 

Writing & Translation

  • Academic Writing
  • Article Writing
  • Blog Writing
  • Business Writing
  • Children's Writing
  • Content Writing
  • Copywriting 
  • Creative Writing 
  • eBooks
  • Editing
  • English
  • Fiction Writing
  • Financial Writing
  • Ghostwriting
  • Grammar
  • Grant Writing
  • Legal Writing
  • Letter Writing
  • Lyric Writing
  • Medical Writing
  • Newsletter
  • Non-fiction
  • Online Writing
  • Press Release
  • Proofreading
  • Punctuation
  • Report Writing
  • Resume Writing
  • Sales Writing
  • Screenwriting
  • Script Writing
  • Technical Writing
  • Translation
  • User Guides
  • Web Content

Sales & Marketing

  • Advertising 
  • Branding
  • Business Plans 
  • Direct Marketing
  • Email Marketing 
  • Event Planning
  • Freelance Marketing
  • Google Adsense
  • Google Adwords
  • Google Analytics
  • Google Webmaster Central
  • Internet Marketing
  • Market Research & Surveys
  • Marketing Strategy
  • Sales & Lead Generation
  • SEO - Search Engine Optimization Skills
  • SEM - Search Engine Marketing Skills
  • SMM - Social Media Marketing Skills
  • Public Speaking
  • PR - Public Relations Skills
  • Telemarketing & Telesales Skills

Customer Service

  • Customer Service & Support Skills
  • Technical support Skills
  • Phone Support Skills
  • Order Processing Skills
  • HelpDesk

Design & Multimedia

  • 3D Modeling & CAD Skills
  • Animation
  • Adobe Suite
  • Art Effects
  • Audio Production Skills
  • Camtasia
  • Cartoon
  • Coreldraw
  • Custom Illustration
  • Graphic Design Skills
  • Illustrator 
  • Logo Design 
  • Microsoft Office Publisher
  • Microsoft Office Visio
  • PCB
  • Photoshop
  • Premiere
  • Quark Express
  • Print Design 
  • Video Production 
  • Video Editing
  • Videography
  • Voice Acting
  • Voice Over
  • Voice Talent 
  • Engineering & Technical Design 

Web Design & Development 

  • .Net
  • AJAX
  • ASP
  • Central Desktop
  • Ecommerce 
  • HTML, DHTML
  • UI Design Skills
  • Microsoft Office Access
  • Microsoft Office Live Web Design
  • Microsoft Office Sharepoint
  • Microsoft visual Studio
  • MooTools
  • MySQL
  • Web Design Skills
  • Web Programming Skills
  • Website QA
  • Website Project Management Skills



“A study in the Washington Post says that women have better verbal skills than men. 

I just want to say to the authors of that study: "Duh." - Conan O'brien

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