Virtual Assistant's Technical Competencies
Depending on your field of expertise, a set of knowledge, skills and competencies are associated with your target niche. You may use below list as a reference to determine the technical skills you require to succeed in your Virtual Assistance Business.
This list is a reference sheet for article What are Virtual Assistant Competencies? Do You Have Them? | VA Training
If you haven't done your SWOT review yet, please read How to Determine VA Training Needs via SWOT Analysis
Referrences : eLance Skills Directory & oDesk.com
Administrative Support
- Data Entry
- Email Response Handling
- Transcription
- Computer & Internet
- Event/Travel Planning
- General Office
- Office Admin
- Organizing Skills
- Personal Assistant Skills
- Telephone Handling & Etiquette
- Time Management Skills
- Web Research & Information Management Skills
- Word Processing
- Wordperfect
- Microsoft Office (Excel, PowerPoint, Outlook, Word)
Finance & Business Management
- Accounting
- Accounts Payable
- Accounts Receivable
- Analytics
- Bookkeeping
- Budgeting & Forecasting
- Business Analysis
- Business Mathematics
- Business Plans
- Corporate Strategy
- Data Interpretation
- Data Sufficiency
- Financial Analysis
- Financial Forecasting
- Financial Management
- Financial Reporting
- Financial Statements
- Inventory Management
- Investment Research
- Job Costing
- Lacerte
- Management
- Negotiation
- Operations Management
- Organizational Behavior
- Payroll
- Peachtree
- Project Management
- QuickBooks
- Quicken
- Six Sigma
- Statistics
- Strategic Planning
- Tax Preparation
- TQM
Writing & Translation
- Academic Writing
- Article Writing
- Blog Writing
- Business Writing
- Children's Writing
- Content Writing
- Copywriting
- Creative Writing
- eBooks
- Editing
- English
- Fiction Writing
- Financial Writing
- Ghostwriting
- Grammar
- Grant Writing
- Legal Writing
- Letter Writing
- Lyric Writing
- Medical Writing
- Newsletter
- Non-fiction
- Online Writing
- Press Release
- Proofreading
- Punctuation
- Report Writing
- Resume Writing
- Sales Writing
- Screenwriting
- Script Writing
- Technical Writing
- Translation
- User Guides
- Web Content
Sales & Marketing
- Advertising
- Branding
- Business Plans
- Direct Marketing
- Email Marketing
- Event Planning
- Freelance Marketing
- Google Adsense
- Google Adwords
- Google Analytics
- Google Webmaster Central
- Internet Marketing
- Market Research & Surveys
- Marketing Strategy
- Sales & Lead Generation
- SEO - Search Engine Optimization Skills
- SEM - Search Engine Marketing Skills
- SMM - Social Media Marketing Skills
- Public Speaking
- PR - Public Relations Skills
- Telemarketing & Telesales Skills
Customer Service
- Customer Service & Support Skills
- Technical support Skills
- Phone Support Skills
- Order Processing Skills
- HelpDesk
Design & Multimedia
- 3D Modeling & CAD Skills
- Animation
- Adobe Suite
- Art Effects
- Audio Production Skills
- Camtasia
- Cartoon
- Coreldraw
- Custom Illustration
- Graphic Design Skills
- Illustrator
- Logo Design
- Microsoft Office Publisher
- Microsoft Office Visio
- PCB
- Photoshop
- Premiere
- Quark Express
- Print Design
- Video Production
- Video Editing
- Videography
- Voice Acting
- Voice Over
- Voice Talent
- Engineering & Technical Design
Web Design & Development
- .Net
- AJAX
- ASP
- Central Desktop
- Ecommerce
- HTML, DHTML
- UI Design Skills
- Microsoft Office Access
- Microsoft Office Live Web Design
- Microsoft Office Sharepoint
- Microsoft visual Studio
- MooTools
- MySQL
- Web Design Skills
- Web Programming Skills
- Website QA
- Website Project Management Skills
“A study in the Washington Post says that women have better verbal skills than men.
I just want to say to the authors of that study: "Duh." - Conan O'brien